Payment of Fees
Fees may be paid in any of the following ways:
- WebSMART: Mastercard, Visa, Discover, Diners Club, or American Express
- In Person at Cashier’s Office (Student Services Center, Bldg. 2, 2nd Floor): Cash, Check, Money Order or Credit Card
Fees are due and payable at the time of registration. Student records, including transcripts, are automatically held until all debts to the District colleges have been cleared. Students are not able to register for classes if there’s an outstanding balance on the account. Students are expected to review their account on WebSMART regularly. Outstanding student account balances are subject to referral to a collection agency.
Refund Policy For Registration Fees
- To be eligible for a credit or refund, a student must officially withdraw from a course within the stated deadline as displayed on WebSMART Class Schedule Summary for exact refund dates. If registration occurs after the refund date for a class, no refund will be available.
- For summer or short courses, withdrawal must occur within the first 10% of the course (often this the first day).
- If a student decides not to attend classes, it is their responsibility to officially withdraw within published deadlines to avoid penalty grades and fee obligations. A withdrawal initiated by a professor may not result in a refund.
Issuance & Balances
- A student may either maintain a credit balance on account or request a refund.
- Refunds are not issued automatically. Students must contact the Cashier's Office at (650) 738-4101 to request a refund.
- Credit balances remain on student accounts for a maximum of five (5) years.
- Fees paid by personal check(s) require 10 business days for bank clearance before refunds can be processed.
- A $10 non-refundable processing fee (plus an additional $50 processing fee for nonresident tuition) will be retained by the College if a refund is issued to a student withdrawing from all classes. A refund processing fee may be charged only once per semester or summer session. For students who owe less than $10 and withdraw from all classes before the deadline, the processing fee shall equal to the amount owed.
Financial Aid Refunds
- Students who receive financial aid and withdraw from classes are advised to call the Financial Aid Office at (650) 738-4236 regarding possible repayment of federal funds if received prior to withdrawal.
Refunds Due to Action of College
- Fees will be credited or refunded if an action of the College (e.g. class cancellation) prevents a student from attending.
Other Registration, Refund & Waiver
- The Student Body Fee is fully refundable by the deadline stated on the Class Schedule printed each semester. For short courses or for late-start courses, the deadline to waive the fee is 10% of the period of instruction (often this is the first day).
- Variable Unit Courses: No enrollment fee or nonresident/international student tuition refund or credit will be available to students enrolled in variable unit courses who earn fewer unit of credit than the number for which they originally registered. Students earning additional units will be charged accordingly.
- Exceptions to the refund policy may be authorized by petition to the Extenuating Circumstances Committee in cases of unique and extraordinary circumstances beyond the control of the student.