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Due to unhealthy air quality, classes are cancelled and campus is closed now through Saturday. Classes and normal campus operations will resume Monday, November 19, 2018.

AUTO 851 Automotive Service Advising (Apprenticeship)

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Automotive Technology (AUTO) Courses

Course Description

This course involves the basic study of automotive service advising and procedures. Topics include: greeting the customer, writing the initial work orders, estimating labor charges, revising repair estimates in accordance with California law, conflict resolution, and returning the vehicle to the customer.

Units: 3
Degree Credit
Letter Grade Only
  • Lecture hours/semester: 48-54
  • Homework hours/semester: 96-108
Prerequisites: Automotive Apprentice
Corequisites: None